Our AI Rules
Six rules for using AI at work. If you're unsure, ask first.
Use the tools we've approved.
Work accounts only, never a personal account. Approved tools:
Keep sensitive details out.
No passwords or logins, tax file numbers or ID documents, bank or card details, health information, or anything covered by a confidentiality agreement. Customer details only go in a tool approved for them.
Check it before you use it.
AI can sound certain and still be wrong. Check names, numbers, dates and quotes. If you can't check it, don't use it.
You own what you send.
A person reviews anything that reaches a customer or affects someone's job or money. If AI played a significant part in work for a customer, be upfront about it.
Ask before connecting anything new.
New AI tools, plug-ins, or anything that links AI to email, files or customer records need a yes from: . We note the reason and the date.
Speak up early.
Pasted something you shouldn't have, or sent something wrong? Tell straight away. Raising it quickly is always the right call.
Review these rules every three months. A starting point, not legal advice.
Free Template
Six plain rules that fit on one page. Fill in the blanks, name an owner and put them where your team works. Free to change for your own business.
A starting point, not legal advice. Check them against your own privacy and contract obligations.
Use the tools we've approved.
Work accounts only, never a personal account. Approved tools: __________
Keep sensitive details out.
No passwords or logins, tax file numbers or ID documents, bank or card details, health information, or anything covered by a confidentiality agreement. Customer details only go in a tool approved for them.
Check it before you use it.
AI can sound certain and still be wrong. Check names, numbers, dates and quotes. If you can't check it, don't use it.
You own what you send.
A person reviews anything that reaches a customer or affects someone's job or money. If AI played a significant part in work for a customer, be upfront about it.
Ask before connecting anything new.
New AI tools, plug-ins, or anything that links AI to email, files or customer records need a yes from: __________. We note the reason and the date.
Speak up early.
Pasted something you shouldn't have, or sent something wrong? Tell __________ straight away. Raising it quickly is always the right call.
Rules owner: __________ Last reviewed: __________ Review every three months.
Rules are the easy part. Getting a team to use AI well every day takes training and a few good decisions. Tell me where you're stuck.